Making Time for What You Don’t Know

Making Time for What You Don’t Know

Why Kerrie Went Back to the Classroom

There is a big difference between believing in your business and knowing how to build one that can last.

When Kerrie made the decision to go all-in on ThelmaLou Creations and Empowered Prints, she already brought a lot to the table.

More than 25 years of experience in design, production, marketing, printing, and the graphics industry. Years of working with manufacturers, customers, vendors, and organizations. Hands-on knowledge of equipment, decorating processes, marketing, e-commerce, and production.

But Kerrie also knew something important. Being good at what you do does not automatically mean you know everything about running a small business.

And if she was going to do this, she wanted to do it right.

Finding Time Where There Was None

The problem was finding the time.

Running ThelmaLou Creations and growing Empowered Prints already meant long days, late nights, customer orders, production deadlines, marketing, purchasing, bookkeeping, website updates, meetings, problem-solving, and about a hundred other things that come with owning a small business.

Add family responsibilities, volunteer commitments, and everything else happening in life, and there really wasn't an empty block on the calendar labeled: "Take small business classes."

So Kerrie did what entrepreneurs often have to do.

She made the time anyway.

She carved hours out of a schedule that already felt full because she understood that investing in her own knowledge was also an investment in the future of the business.

Experience Doesn't Mean You Stop Learning

One of the easiest traps to fall into after spending decades in an industry is believing you should already know everything.

Kerrie doesn't see it that way.

She knows printing.

She knows production.

She knows marketing.

She knows how to create products, solve problems, work with customers, and figure things out when something inevitably doesn't go according to plan.

But running a successful small business requires another set of skills.

Financial management. Business planning. Pricing. Cash flow. Operations. Growth strategies. Legal considerations. Systems. Processes. Risk management.

Those things matter just as much as knowing how to produce a beautiful embroidered polo, print a banner, engrave an award, or build an online store.

So instead of pretending she already had every answer, Kerrie decided to learn.

Because asking questions isn't a weakness in business. Refusing to learn can be.

This Is Bigger Than Building a Printing Company

There is another reason getting this right matters so much.

ThelmaLou Creations isn't just about selling products. And Empowered Prints isn't simply another division of the company.

At the heart of what Kerrie and Pamela are building is a bigger mission: creating meaningful opportunities for individuals with special needs to learn job skills, gain experience, build confidence, and demonstrate what they are capable of accomplishing.

That means the business needs more than passion.

It needs a strong foundation.

If you want to create sustainable employment opportunities, you need a sustainable company.

If you want to grow an internship program, you need systems that can support that growth.

If you want to create opportunities for other people, you have a responsibility to make sure the business creating those opportunities is built to last.

For Kerrie, taking business classes isn't separate from the mission. It's part of protecting it.

Going All-In Means Being Willing to Learn

Taking a risk on yourself doesn't mean blindly assuming everything will work out.

Sometimes taking a risk on yourself means recognizing the areas where you need to become stronger.

It means sitting in a class after an already long day.

It means taking notes about things you thought you understood and discovering there is more to learn.

It means asking questions.

It means looking closely at your business, even the uncomfortable parts, and figuring out how to make it better. And sometimes it means admitting: "I don't know this yet."

That last word matters...... Yet.

Because Kerrie's approach has always been to figure it out.

Building the Toolbox

There probably isn't a class that can prepare someone for every challenge that comes with entrepreneurship.

Some lessons can only be learned by doing.

But every new piece of knowledge adds another tool to the toolbox.

And right now, Kerrie is intentionally filling that toolbox.

Not because she doubts whether she can do this.

Because she is determined to give herself, Pamela and the mission behind ThelmaLou Creations and Empowered Prints, the best possible chance to succeed.

She took the leap. Now she's doing the less glamorous part.

Learning. Planning. Building systems. Asking questions. Making mistakes. Adjusting. And becoming a better business owner along the way.

There will always be another order to complete, another email to answer, another deadline approaching, and another reason to say: "I don't have time for this right now."

But sometimes the things we don't have time for are exactly the things we need to make time for.

Because going all-in on yourself and your business partner whom you've made a commitment to, isn't just about having the courage to take the risk.

It's about doing the work to make sure you're ready for what happens when that risk pays off.

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